Easily turn any Slack message into an answer. Get automated recommendations to repetitive questions while keeping it personal.
Use a simple emoji to quickly turn messages in Slack into a reusable answer.
When a new question comes in, relevant answers are recommended in the Slack thread.
Agents can edit the answer and provide a personal touch before sending to the user.
For IT and Operations teams, Halp allows employees to open and respond to tickets directly in Slack. Your team can triage tickets and build automated reporting and workflows.
If you're utilizing Slack channels or a Slack community to engage your best customers, Halp ensures issues are tracked, assigned, and answered. Tickets from all customers flow into a triage channel to be prioritized.
If you're an IT Consultant or MSP providing IT support to many companies, Halp allows clients to open tickets from multiple Slack workspaces. Your team can answer and report from one central system.